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Common Questions | FAQs

Frequently Asked Questions about working with our real estate support agency.

What is a Listing Coordinator?

Our dedicated listing coordinators take full responsibility for managing the task list throughout the entire process, starting from the signed listing agreement and continuing until the marketing phase of the real estate transaction reaches the pending stage. They work closely with our esteemed Agent Partners to ensure smooth coordination of vendor access, accurate inputting of the listing on the MLS, obtaining necessary association documents, and fulfilling various compliance requirements for your office, just to name a few essential responsibilities. Rest assured, our listing coordinators are here to provide seamless support every step of the way.

Do you work with all brokerages?

Yes! We work with boutique firms, as well as, national franchises.


As long as your broker approves for an independent coordinator to be on your side. Then everything else is all right. 

Social Media, do you handle that?

Indeed, we absolutely do. Our exclusive program powered by TNM is not just incredible; it goes beyond all expectations.


With generous in-studio recording time and a comprehensive seven-day management of up to three social media profiles, we are fully dedicated to assisting you in educating, entertaining, and engaging your valuable audience.


Your success is our utmost priority, and we leave no stone unturned in ensuring that you receive exceptional support and services that surpass your wildest imaginations.💫 Learn More Here.

Do you charge cancellation fee's?

Within the scope of our Transaction Management services, our utmost priority is to guarantee a sense of tranquility for our valued customers.

In the event that the file fails to close due to unforeseen circumstances, we reserve the option to waive the service fee.


However, should you request the aid of our coordinator in processing the termination paperwork, a nominal administrative fee of $75 will be charged for our time.

Conversely, if you opt to independently handle the termination paperwork, we will not levy this fee.

Are there any specific tasks my Coordinator cannot do?

We operate under the state unlicensed assistant guidelines.  Therefore we only can do permissible activities as outlined by the regulatory board for your state. 

You're the best, How can I refer someone to You?

Sending us a referral is simple. Just submit our online form HERE, and a member of our team will promptly connect with them to schedule a meet and greet within one business day.

What is a Transaction Coordinator? 

A Transaction Coordinator (TC) is a highly skilled professional who takes complete ownership of all administrative tasks associated with closing a real estate sale. With meticulous attention to detail and a keen focus on risk mitigation and compliance, the TC actively monitors the entire process. Their expertise ensures a seamless and error-free transaction, providing you with peace of mind throughout the journey.

How many files

can you handle?

High volume is no problem for our team of experienced professional coordinators.


To guarantee service quality,  as well as, work/life balance for our coordinators. We limit the number of partnerships per coordinator.

When are your available?

Our coordinators work conventional business hours: 9 AM to 5 PM, Monday to Friday. Our offices are closed daily for lunch from 1-2 PM, weekends and all federal observed holidays. 

How do you get paid?

We gladly accept all major credit cards, making the payment process a breeze!

** Additionally, with the approval of your broker, we are also open to receiving payment through the CDA for contract-to-close (TC) services. 

What is the Forget Me Not, Campaign?

Stay top of mind with our Forget Me Not Campaign, perfect for the crucial first year after closing.

Our service includes four touch points, complete with calendar reminders and personalized gifts to show appreciation and strengthen relationships.

1. 30 days post-closing: Welcome/Thank You Gift. 
2. 120 days post-closing: Something Sweet with Greeting Card. 
3. 240 days post-closing:Comfort and Peace Gift with Greeting Card. 
4. January 15th: Executed HUD delivered for tax purposes.

Invest in our Forget Me Not Campaign today. Go 🎁 HERE.

Do you speak other languages?

How can you help me grow my business?

We help you leverage the precious resource of time. This commodity once wasted never returns and your time is best spent on the big 5 income producing activities: role playing, prospecting, lead nurturing, showing homes and negotiating contracts. Let us handle the rest.  

Do you know my broker system?

Whether it's through email submission or online portals, rest assured that we possess the expertise, knowledge, and capabilities to accomplish the task at hand.

Throughout our journey, we have effectively utilized a range of brokerage compliance systems. These systems include Skyslope, Command, TransactionDesk, Dotloop, Paperless Pipeline, BrokerSumo, WiseBroker, FormSimplicity, and many others. 

Do I need to

sign a contract?

You bet! We're all about transparency, collaboration, and predictability. These are the core principles that guide us in our productive partnership.


We believe in being open and clear about who owns what because that's how we roll!

Will I have more than one Coordinator helping me?

As part of our tribe, you will be assigned a dedicated coordinator for your account. However, we understand that life can present unexpected situations. Whether it's illness, a new venture, or a vacation, we ensure that there are no disruptions to our services. In the case of illness or vacation, we have backup coordinators who seamlessly step in. And in the event of a life-altering circumstance, we will promptly assign a new coordinator to your account. 

How do I get started?

Secure your spot now for a complimentary strategy session with our exceptional team.


Take charge of your success and schedule your session HERE. HERE

Do you provide

Leads or Referrals?

We are diligently working behind the scenes to introduce HTC Connect, an exclusive referral program tailored for our esteemed OneTribe members. For further details, please contact our Client Success Team at (954) 377-8330.

What is the benefit of Having a Transaction Coordinator?

Many hands make light work and the transaction coordinator will own 97 of 100 tasks throughout the closing process so that you can focus on closing more deals. 

Do you handle all types of Real Estate?

Yes! We manage: residential, luxury, probate, REO, short-sale, commercial: industrital, big-box, hotel, apartments, land, business sales, wholesale, fix and hold, rentals/leases, et al.

Is there an on-boarding fee?

Yes, there is a one-time enrollment fee when you join our tribe.


The fee is $500 for Single Agents and $1,500 for small teams or brokerages with 4-10 members.

We are committed to providing outstanding service and ensuring that every client receives the exceptional care they deserve throughout the entire process.


The on-boarding fee is intended to reflect the exclusivity of our service. By limiting the number of partnerships our transaction coordinators take on, we can devote our full dedication and attention to each client, ensuring their needs are met with meticulous attention to detail.

What if I am unhappy with my Coordinator?

While we strive to find the perfect match within our team to meet your needs, we acknowledge that occasionally we may fall short. We genuinely value your feedback and would appreciate the chance to learn from any missteps and make things right. If such a situation arises, please reach out to our dedicated client success team to initiate further discussion.

How long is the on-boarding process?

Getting started with our esteemed team is a breeze, following these simple steps:

1️⃣ Begin by completing the account registration process.

2️⃣ Sign the service agreement to solidify our partnership.

3️⃣ Dive into the enlightening Win Series, and we'll be fully prepared to receive your first order.

Effortlessly embark on this journey with us, as we guide you towards success.

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