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Common Questions | FAQs
Frequently Asked Questions about working with our real estate support agency.
Allow us to set the scene! We are dedicated real estate support professionals, committed to ensuring a seamless and efficient closing process for our clients. Our responsibilities extend far beyond simply producing accurate and compliant paperwork. We act as liaisons between lenders, title companies, and associations, deftly managing the contract-to-close timeline by meticulously handling deadlines and essential tasks.
Investing in our service means investing in the freedom to grow your business. We price our services not just with fairness in mind, but with a commitment to re-earning your trust every day, adding value, and embodying loyalty in every action. Our belief in constant improvement and positive outlook fuels us to offer flexible solutions that respect your financial health now, and in the future.
Life, with its twists and turns, sometimes leads us down unexpected paths. In these moments, remember our commitment to using problems as stepping stones for growth. In the event a transaction does not close, we charge a nominal $75 fee to close out the broker file and manage the escrow deposit release process (if applicable).
While many of us hold a real estate license, we are committed to operate in an unlicensed capacity as transaction coordinators, adhering strictly to state guidelines.
Our main objective is to support you and your business by offering essential tools and resources customized for your success. Your success and compliance are paramount to us, and we are here to assist you in every way possible.
It's crucial to emphasize that we are not here to assume your broker's responsibilities or engage in advisory roles, such as offering opinions or negotiating on behalf of your clients. We value your understanding and compliance with this distinction.
As your Transaction Coordinator, we're here to stand by your side every step of the way. We guarantee that all your documents will be promptly delivered to your office. Your files will remain accessible 24/7 through your compliance system or a dedicated and secure Google Drive file, ensuring everything stays up-to-date and at your fingertips.
We simplify the process by copying our agent partners on emails and text messages, and we're happy to provide weekly progress reports upon your request.
If you have any questions or concerns, don't hesitate to reach out to your dedicated transaction coordinator - our goal is to provide you with the best service possible!
Managing real estate transactions is our specialty, encompassing a wide range from residential to commercial properties. We take pride in our comprehensive understanding of each transaction type, guaranteeing meticulous attention to your paperwork. Whether it's a condominium, new construction, land, or any other type of real estate, you can rely on our superior service every step of the way.
Backed by years of experience, certification, and extensive training in real estate processes, we are committed to delivering a seamless workflow for you.
To start the process, the first step is to fill out an agent registration form. This allows us to incorporate and activate your agent (or team) portal, ensuring access to our tech-enabled platform. After completing your registration, the next step is to review and sign our real estate support agreement. This document outlines the roles, responsibilities, and terms of our collaboration, and ensures that our insurance covers every transaction we process together.
Lastly, we will collect the enrollment fee, officially making you a full member of the Hometown Transaction Coordinators Tribe. Once this is squared away, you're free to submit orders seamlessly.
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Indeed, there's more! Our range of services extends far beyond the closing table, reflecting our commitment to offering superior support and being active, positive members of our community. From document preparation to launching your listing on the market, we're here to elevate your business in every possible way.
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Real Estate is Relationships!
Absolutely! When you team up with us, you'll have your very own Transaction Coordinator. Consider them your go-to person for all things related to your real estate transactions. They're dedicated to keeping things running smoothly, ensuring every 'i' is dotted and every 't' is crossed.
Your dedicated coordinator is like your real estate sidekick - they understand your preferences, communication style, and the intricate details of your transactions. This means you have a single point of contact who's always aligned with your goals, making your life easier and your transactions seamless.
Need to chat or have a question? Your coordinator is just a call or email away, ready to assist. It's all part of our commitment to providing personalized, top-notch service to every client we work with.
Ready to streamline your real estate transactions with your own dedicated coordinator? Reach out to us, and let's get started!
Your go-to Transaction Coordinator is here for you Monday through Friday, bright and early from 9 AM to 5 PM. Weekends and those days everyone's out celebrating federal and local holidays? We take those off to recharge and come back even stronger for you.
Life happens, right? Whether it’s a much-needed vacation, jury duty, or an unexpected medical emergency, we’ve got a plan. We’re proud of our teamwork here. So, if your dedicated TC needs to step away, rest assured, another member of our superhero team will swoop in to cover, making sure your transactions don’t miss a beat.
We believe in keeping you in the loop, so we'll always give you a heads-up if we're going to be away. It’s all part of how we make sure you get consistent, top-notch service, no matter what.
Got a question or need help with a transaction? Just reach out during our office hours, and we'll be on it!